T&C

2021 FINAL T&Cs will be updated in until November 2021 inline with any government Covid Safe directives.

Covid Safe: The following guidelines are for the safety of Santa’s crew and all 2021 guests.

  1. Byron Beach Santa will at all times follow the government directives relating to Covid 19 in the North Coast NSW region.
  2. Social distancing: Santa will have plenty of Ho Ho Ho joy to share with all children however in 2021 there will be no sitting on Santa’s lap – Families must sit at the distance directed by photographer. Christmas props will be in place to create a physical social distance. No cuddles with Santa, No Santa nursing babies.
  3. Masks: optional – as social distancing will be strictly adhered to.
  4. Gathering: No queuing on beach – please use the beach to spread out.
  5. Health: Please do not attend if you have any cold / virus like  symptoms.
  6. Health: All of Santa’s crew will be health checked before each photo session.
  7. Byron Beach Santa reserves the right to change the person acting as Santa, the photographer, the photo props including Santa’s outfit according to availability of staff and resources on photoshoot days. The promotional photos from earlier years are not a guarantee of the same Santa “actor,” photographer or props at all sessions. Santa will sometimes wear a fake beard. (This has been T&C clause  for 4 years and is especially relevant in 2020 due to virus health concerns)
  8. No pick up – All prints to be posted – $12 Packaging and post fee.
  9. Byron Beach Santa reserves right to cancel/postpone event if any Covid concerns arise with available staff.

2021 General Terms and Conditions 

  1. As there are a limited number of Byron Santa on the Beach (BSOTB) photo sessions, your photo payment must be received within 24 hours of receiving your booking invoice to secure your booking.
  2. Payment:  a $25 booking fee is ‘built in’ to each package price.
  3. Payment: is via Square online payments. No payments can be accepted on location at the beach.
  4. No photos will be taken unless full payment is received.
  5. BSOTB Christmas photography relies totally on mother nature and uses only natural lighting. Inclement weather including strong winds may lead to change of beach location or postponement / cancellation of a scheduled shoot date.
  6. BSOTB shall monitor the weather on each shoot date. Confirmation that shoot will be proceeding will be sent via text message at 3.20pm on the scheduled day, along with information about exact beach location and meeting point for the day. 
  7. Byron Santa on the Beach (BSOTB) reserves the right to change the photographer, photograph set dressing and Santa outfit according to availability of staff on photoshoot days.
  8. Cancellation, reschedule & refund policy (10 Nov  2020)
  9. Cancellation by BSoTB for reasons excluding poor weather – all effort will be made to fit you into another photo session at earliest opportunity. If you are not able to attend another session- a full refund will be given.
  10. Cancellation due to weather: Refund of Package price -$25 booking Fee. Please note due to the busy time with the photography it may take up to 10 days to process refund.
  11. Cancelled by client: Due to the high demand for the limited number of photo sessions any cancellation by customer will incur a $25 non-refundable admin fee. The balance of the payment less the cancellation fee will be refunded. Please note due to the busy time with the photography it may take up to 10 days to process refund.
  12. Whilst we will take the maximum number of shots possible during your session – No refunds are given for squinty eyes, grey skies, upset children or adults (crying) which are beyond the photographers control.
  13. Please arrive 10 minutes early for your photo shoot.
  14. Each photo session is 5 minutes – if you have more than 5 people in your group you will need to book and pay for a double session which will incur extra $20 sitting fee.
  15. Pets are only permitted at the beaches nominated on the booking page.
  16. Customers who bring dogs to the photoshoots are at all times responsible for your dog. BSOTB accepts no responsibility for your dog whilst on the beach. Please bring a leash to ensure the safety of other customers and beach goers.
  17. Dogs must be kept on the leash whilst in the queue awaiting your photo.
  18. The photo chosen for print is selected by the photographer. Due to the limited time capturing the natural light and a lot of families waiting for a session there is no time for clients to scroll through the camera to review shots to make selections.
  19. Clients will be advised the minute your photo products are ready however they will be available for collection no more than 10 days after the shoot.
  20. Digital files will be provided asap.
  21. Personalised Christmas cards are only available for photo shoots before 3 December       Products can be collected from South Golden Beach – address provided upon booking. If you would like product posted to you an additional postal fee applies.
  22. BSoTB is not responsible if you do not collect your photos within a reasonable time or make arrangements for delivery.
  23. BSoTB will ask your consent to use your images in promotion of future Santa on the Beach promotions. If you grant consent your photos may be used across print and online media including social media such as facebook, instagram and other platforms.
  24. BSOTB reserves the right to refuse service to any customer who is deemed to not act respectfully to all BSOTB staff and other customers.